Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Turkey Tourism.
Last updated: June 15, 2025
Introduction
Welcome to Turkey Tourism ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turkeytourism.com and use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Contact us through our contact forms
- Book tours or activities through our partners
- Create an account or profile
- Participate in surveys or promotions
This may include: name, email address, phone number, travel preferences, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device information (mobile, tablet, desktop)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please visit our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Provide tourism information and recommendations
- Process bookings and reservations
- Send confirmation emails and updates
- Provide customer support
Communication
- Send newsletters and travel tips
- Respond to inquiries and feedback
- Send promotional offers (with consent)
- Notify about website updates
Website Improvement
- Analyze website usage and performance
- Improve user experience
- Develop new features and content
- Fix technical issues
Legal Compliance
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and providing services. These include analytics providers (Amplitude), booking platforms (GetYourGuide), and email service providers.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Consent
We may share your information with your explicit consent for specific purposes not covered in this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Under GDPR and other applicable privacy laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Portability
Request transfer of your data to another service provider.
Right to Object
Object to processing of your data for marketing purposes.
Right to Restrict
Request limitation of processing in certain circumstances.
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Retention Periods:
- Account Information: Until account deletion or 3 years of inactivity
- Newsletter Subscriptions: Until unsubscribed or 2 years of inactivity
- Analytics Data: 26 months (Google Analytics standard)
- Contact Form Data: 2 years for customer service purposes
- Legal Requirements: As required by applicable laws
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as:
- European Commission adequacy decisions
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide a summary of changes for your review
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Supervisory Authority: If you are located in the EU and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.